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Journal

The role of frontline workers is changing every day, so we decided to keep a journal. Discover all the latest news on SparkPlug along with insights into specialty retail, CPG field-marketing strategies, customer experience, and software trends.

Stay up to date on industry trends and news from SparkPlug
Retail Experience

Starbucks Unionization: A Catalyst for Change in the Industry

by Isabel Carter
4 minute read
Retail Experience

Employee Incentive Programs as the Antidote to The Great Resignation

Jake-levin-best-in-grow by Jake Levin
6 minute read
Retail Experience

Don’t Go Viral: Supporting Store Employees in Navigating Customer Tantrums

by Amy Suto
5 minute read
Retail Experience

How Employee Incentive Programs turn Sales Teams into In-Person Influencers

Andrew-duffy-best-in-grow by Andrew Duffy
6 minute read
in-store-experience-ambassadors Retail Experience

Retail 2.0: Measuring Your Return on Experience

Jake-levin-best-in-grow by Jake Levin
9 minute read

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