About Our API Program
SparkPlug's API Program can connect securely to any POS for a seamless integration of real-time data. View daily employee rankings and rewards while keeping your team in the loop automatically for available incentives, performance, earned rewards, and payouts.
Frequently Asked Questions
How does SparkPlug work for retailers?
Incentives are easy to manage from a centralized dashboard on SparkPlug. Employee performance in active incentives are automatically tracked in real-time. Available contests and reward payouts are sent on autopilot to employees via text messages.
What are Sparks?
Sparks are the term for incentive campaigns running on SparkPlug. Account admins and managers can create a Spark and approve pending Sparks.
Can vendors sponsor incentives?
Vendors and brands can easily submit draft incentives to partnered retailers and businesses. Once the manager or admin at the location approves the campaign, it can start running immediately. Employees at the location can participate in any available incentives.
What metrics are available?
View which incentives are driving the metrics that matter like sales volume, sell through, and lift. See what percentage of your employees are signed up for incentives to help coach them to become active participants.
How does SparkPlug compare to other incentive software providers?
SparkPlug is unique in 3 ways:
1. Everything is automated vs the manual method of other platforms.
2. Employees constantly mention how seamless it is for them to participate in incentives and claim their rewards.
3. Our customer support is unmatched. Everyone from employees to operators are answered quickly and rave about our customer support team.
What kind of resources does SparkPlug provide businesses?
SparkPlug works closely with each business to onboard, launch campaigns, and report on ROI. Our customer support team is actively involved in making sure every customer has success with the SparkPlug platform.