09 Jun 2023

Playing by the Rules: Strategies for Cannabis Brands to Stay Clear of Account Bans

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Isabel Carter

The growing acceptance and legalization of cannabis in various parts of the world have presented immense opportunities for cannabis brands to establish their presence in the digital realm. Social media platforms, such as Facebook, Instagram, and Twitter, have become essential tools for marketing and promoting cannabis products. However, due to the complex and evolving nature of cannabis regulations, these platforms often impose stringent guidelines, resulting in account bans and content removals. In this article, we will explore strategies that cannabis brands can employ to navigate these challenges and maintain a strong online presence while complying with the rules.

Regulations today:


  • LinkedIn generally prohibits the promotion or sale of drugs, including cannabis. However, they allow content related to cannabis education, research, policy discussions, and industry news. It is important to focus on informative and professional content rather than direct promotion or sales.


  • Twitter's guidelines state that promoting or encouraging the use of drugs is not allowed. In 2023 the platform started allowing cannabis brands and retailers to advertise their products, given they go through the standard approval process.  


  • Facebook's guidelines prohibit the promotion and sale of illegal drugs, including cannabis. However, they allow certain types of cannabis-related content, such as educational and news content, discussions about legalization and policy, and non-promotional content related to cannabis events. Direct promotion and sales of cannabis products are not permitted.


  • Instagram, which is owned by Facebook, has similar guidelines regarding cannabis content. The platform allows educational, news, and advocacy content related to cannabis. However, content that promotes the sale or use of cannabis products, including posts with pricing information, direct product advertisements, or calls to action for purchasing, is not allowed.


  • TikTok's guidelines state that promoting or glorifying drug use, including cannabis, is not allowed on the platform. This includes content that features drug paraphernalia, explicit drug references, or content that encourages the use or sale of drugs. Cannabis-related content should focus on education, creativity, and responsible discussions without promoting or glamorizing drug use.

Important tips:

A safe rule of fun is when posting on different social channels, to clarify in the post that nothing is for sale and the age restrictions for consumers. Here are some other helpful tips to ensure your accounts stay active:

  • Avoid cartoons or childish graphics that could appeal to children
  • Do not give out medical advice or claims
  • No promotions related to consumption 

As a cannabis brand or retailer, you will be held to higher standard on these platforms, here are some other helpful tips to make the most of your social profiles:

  • Educate Yourself on Platform Guidelines:

To prevent account bans, it is crucial for cannabis brands to familiarize themselves with the specific guidelines set forth by each social media platform. Facebook, for example, prohibits the promotion of cannabis sales but allows content related to education, news, and advocacy. By understanding these rules, brands can tailor their content accordingly, ensuring compliance while still engaging with their target audience.

  • Focus on Education and Information:

Instead of solely promoting cannabis products, brands can emphasize educational content. Providing valuable information about the benefits, usage, and safe consumption of cannabis can be an effective way to engage with followers without directly promoting sales. This approach positions the brand as a trusted source of knowledge and cultivates a loyal customer base.

  • Leverage Influencers and Brand Ambassadors:

Collaborating with influencers and brand ambassadors who align with your brand values can amplify your message while adhering to platform guidelines. Partnering with individuals who are knowledgeable about cannabis, health, wellness, or the creative arts can help bridge the gap between your brand and potential customers. By utilizing their platforms to share experiences and testimonials, brands can indirectly promote their products while maintaining compliance.

  • Utilize User-Generated Content:

Encouraging users to create and share content related to your brand can be an effective strategy for maintaining an active online presence without violating platform rules. User-generated content not only engages your audience but also showcases authentic experiences and testimonials. By reposting and crediting this content, brands can curate a community-driven image while avoiding explicit promotion.

  • Explore Cannabis-Friendly Platforms:

While mainstream social media platforms have strict guidelines, several cannabis-friendly platforms have emerged to cater specifically to the cannabis industry. Platforms such as Leafly, Weedmaps, and MassRoots allow cannabis brands to showcase their products and connect with a targeted audience without the fear of account bans. Expanding your digital presence to these platforms can provide alternative channels for brand exposure and customer engagement.

  • Implement Robust Compliance Measures:

Establishing internal compliance measures is crucial for cannabis brands to avoid account bans. This includes regularly reviewing and updating content to ensure it aligns with current regulations, monitoring user-generated content for compliance, and staying informed about changes in platform guidelines. By being proactive and vigilant, brands can mitigate the risk of inadvertent policy violations.


While social media platforms can be challenging environments for cannabis brands, it is still possible to establish and maintain a strong online presence without falling victim to account bans. By understanding platform guidelines, focusing on education and information, leveraging influencers, utilizing user-generated content, exploring cannabis-friendly platforms, and implementing robust compliance measures, brands can navigate these challenges effectively. By adhering to the rules and employing strategic approaches, cannabis brands can connect with their audience, build a loyal following, and thrive in the digital landscape while remaining compliant with platform regulations.