Powering Budtender Knowledge With Left Coast’s High-Impact Training

Left Coast used SparkPlug Courses to educate and empower budtender teams — making product learning simple, engaging, and rewarding while tracking success every step of the way.

To keep training efficient and cost-effective, Left Coast set a clear incentive structure for completing the course, giving employees an extra reason to participate — and ensuring every dollar spent drove measurable results.

How the course worked

The Left Coast team launched an interactive, self-paced course packed with product information, videos, and knowledge checks to help budtenders better understand and recommend their products. With SparkPlug’s platform, they could:

• Build engaging lessons and quick knowledge checks

• Offer targeted rewards for completing training and performing well

• Track participation, progress, and ROI in real time

Results at a glance

• 📈 Response Rate: Over 600 responses from budtender staff

• ✅ Completion Rate: An impressive 75% (and counting) finished the course

• 💡 Impact: Budtenders became more confident in product knowledge and customer recommendations

Why it matters

Confident, well-informed budtenders create better in-store experiences and drive stronger product sales. SparkPlug Courses make it easy to combine learning and incentives while giving brands clear insight into participation and performance.

The takeaway

With SparkPlug Courses, Left Coast turned training into a high-impact engagement tool — one that builds knowledge, boosts confidence, and achieves strong completion rates while keeping spend efficient.