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Nirvana Center implemented Sparkplug, a user-friendly app designed to gamify the sales process in cannabis dispensaries.
Key Features:
- Easy-to-use interface
- Text message notifications
- Real-time sales leaderboards
- Product-specific competitions and rewards
Implementation Process
Monica, the General Manager, described the implementation as "super easy" and "super friendly." The staff quickly adapted to the new system, with budtenders finding it intuitive and straightforward to use.
Results
1. Increased Sales
Monica reported that Sparkplug helped increase sales by providing budtenders with extra incentives to push products. This led to increased purchases of promoted items.
2. Enhanced Staff Motivation
Budtenders at Nirvana Center reported increased motivation and engagement. One employee stated, "It's made it more fun. Everybody wants to be at the top."
3. Improved Product Focus
The app helped staff stay informed about current promotions and sales goals, leading to more targeted selling efforts.
4. Friendly Competition
Sparkplug fostered a sense of friendly competition among the team, which Monica noted gave them "that little oomph that we needed to have them more competitive and product driven."
